Duties and Responsibilities of First Aiders at Work
Published on
August 26, 2024
Written by
Stephan Heyneke

In any workplace, the safety and well-being of employees are paramount. Especially around medical emergencies. One of the key roles that contribute to a safe working environment is that of a first aider. Appointing first aiders in the workplace is not just a good practice; it's a legal requirement. First Aid training might not be a priority for many, but when someone stops breathing, starts choking or bleeds profusely, a properly trained first aider can mean the difference between life and death.

Why Are First Aiders Appointed in the Workplace?

The primary reason for appointing first aiders at work is to ensure immediate and effective response to any injuries or medical emergencies that may occur. According to occupational health and safety laws, employers are required to provide adequate and appropriate equipment, facilities, and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work. This legal obligation ensures that workplaces are prepared to handle emergencies, thereby minimising the severity of injuries and potentially saving lives.

Difference Between SHE Reps and First Aiders

While both SHE Reps and first aiders play crucial roles in maintaining workplace safety, their functions are distinct.

  • SHE Reps are responsible for identifying and addressing health and safety issues, ensuring compliance with safety regulations, and promoting a culture of safety within the organisation. They focus on preventive measures and risk management. Thus we can say that SHE Reps are seen to be predominantly pro-active.
  • First aiders are trained to provide immediate medical assistance in case of an emergency. As the SHE Reps are pro-active, the First Aiders are a more reactive measure that will save lives in case of an accident.

While a SHE Rep can also be a first aider, it's important to note that the roles require different sets of skills and training. Combining both roles in smaller organisations can be beneficial but should be managed to ensure neither responsibility is compromised.

How Does First Aider Appointment Work?

The process of appointing first aiders involves several steps:

  1. Risk assessment: conducting a thorough risk assessment to determine the specific first aid needs of the workplace. This includes considering the nature of work, number of employees, and the workplace environment.
  2. Selection: identifying suitable candidates who demonstrate the necessary qualities and willingness to undertake the role. They are usually volunteers, showing an interest in helping their colleagues, nominations could be seen as a valuable approach in selection of the correct people.
  3. Training: providing accredited first aid training to selected individuals to ensure they are equipped with the necessary skills and knowledge. This should be checked with the HR or Training and Development Department of the organisation to ensure that the correct training is conducted to ensure compliance but also the correct skills are taught.

Qualities of a First Aider

An effective first aider should possess several key qualities:

  • Calm under pressure: able to remain calm and composed in emergencies, providing reassurance to the injured or ill person.
  • Good communication skills: able to communicate effectively with the casualty, emergency services, and colleagues.
  • Empathy and compassion: showing care and understanding towards those in distress.
  • Quick thinker: capable of making quick decisions and taking immediate action.
  • Responsibility and reliability: demonstrates a sense of duty and can be relied upon to be available when needed.
  • Physical fitness: the ability to perform physical tasks, such as lifting or carrying, can be necessary.

Duties and Responsibilities of First Aiders at Work

The duties of a first aider extend beyond just providing first aid. Their responsibilities include:

  • Providing immediate assistance: administering first aid to injured or ill persons promptly and effectively.
  • Assessing situations: quickly assessing the nature and severity of the situation.
  • Maintaining first aid kits: ensuring first aid kits and equipment are well-stocked and accessible.
  • Calling for emergency assistance: contacting emergency services when necessary and providing relevant information.
  • Record keeping: keeping accurate records of incidents and treatments provided.
  • Continuing education: keeping their first aid skills and knowledge up-to-date through regular training courses.

Possible Liability and Legal Responsibilities of a First Aider

First aiders have a legal responsibility to provide care within the scope of their training. They must adhere to the protocols and procedures outlined during their training to avoid legal repercussions. Employers must ensure that first aiders are adequately trained and that their skills are regularly updated. Failure to do so can result in legal liability for the employer.

How Many First Aiders Do I Need at Work?

The number of first aiders required in a workplace depends on several factors, including the size of the workforce, the nature of the work, and the risks associated with the work environment. As a general guideline, the Health and Safety Executive (HSE) recommends:

  • Low-risk workplaces (e.g., offices): at least one first aider for every 100 employees.
  • Medium to high-risk workplaces (e.g., construction sites, factories): at least one first aider for every 50 employees.
  • Multiple locations: if there are multiple floors, or working areas that are very distant from each other, there needs to be first aiders available in all of these locations

First Aider Training – What's Required?

First aiders must attend and pass accredited training to be qualified as competent. This usually includes a First Aid Level 1 (now renamed to Basic Emergency First Aid Responder by the QCTO), but may require more advanced training depending on the type of risks and potential injuries.

The role of a first aider is critical in ensuring workplace safety and compliance with legal requirements. By understanding the duties and responsibilities of first aiders, employers can create a safer work environment and be prepared for emergencies. Appointing and training the right number of first aiders with the right qualities is an investment in the well-being of employees and the overall safety of the workplace.

Get trained in First Aid today!