FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Where do the training courses take place?
Either we come to you in the comfort of your home or workplace, or to our public classes for these specific courses:
- First Aid Level 1 (Basic)
- First Aid Level 3 (Advanced)
- Basic Fire Fighting
- SHE Rep
Do I get a certificate?
Yes, if you pass you will get a Certificate of Compliance.
Do you offer other training courses?
We even offer basic Family First Aid training, a short 3 hour course.
How long is the certificate valid for?
The Department of Labour accredited First Aid training that we offer is valid for 3 years. And for Basic Fire Fighting and SHE Rep the certificates are valid for 2 years, or as per your company’s SHE policies.
How do I prepare for training
- Delegates are required to please read through the manual and to print & complete the formative assessment (as self study-ahead of training) and bring the completed formative assessment along to the training.
- The completed Formative Assessment forms part of the assessment as a whole and therefore delegates that do not hand in their completed Formative Assessments will unfortunately not come into consideration for a certificate.*
- 👉 Access here: NQF Level 1 Learning Material and Assessment
