Can Incident Investigation training be done online?

Yes. Individuals can join the online class at R1,150 per person, and groups can be trained onsite at your workplace.

What does the course cover?

The legal requirements for investigating incidents, the procedures to follow when an incident occurs, gathering the right information, finding the root cause, and writing the report and corrective actions.

SHE Representatives and safety officers who investigate incidents, HR professionals dealing with injury-on-duty cases and COID reporting, and anyone involved in workplace safety. No prior investigation experience is needed.

What does it cost for a group?

Onsite from R805 per person for groups of 20 or more (R1,050 for 4 to 9), excl. VAT. For 30 or more people, ask us, bigger discounts apply.

Incident Investigation Training, Online or Onsite

Q: Do we have to investigate workplace incidents by law?

Yes. The OHS Act requires employers to investigate all Section 24 incidents and any event where medical treatment beyond basic first aid was needed.

Incident Investigation Training Courses South Africa

The Incident Investigation public class is online and open to anyone in South Africa, R1,150 per person: see the dates and book.

Onsite course for your group anywhere in South Africa, travel and accommodation quoted outside Gauteng. Rather not pay for travel? We run the same course online.

★★★★★ 4.9 from 257+ Google reviews Based in Centurion. Onsite across Gauteng, and anywhere in South Africa with travel quoted.

Join from anywhere in South Africa

The Incident Investigation public class is online, so you can join from Durban, Cape Town, Gqeberha, Bloemfontein, Polokwane, Nelspruit, Rustenburg, the Vaal or anywhere in Gauteng, for R1,150 per person. You get the same certificate as a group trained onsite.

The online price is the full price: no travel, no accommodation, no venue to hire. Groups can still be trained onsite anywhere in South Africa, with travel quoted.

Benefits of Working With DDi

OHS Act compliant training

Certified first aiders, SHE reps and fire teams, so your OHS Act boxes are ticked.

We come to you, or join a public class

We handle the admin, and train at your workplace, in Centurion or online.

Facilitators with real-life experience

Facilitators with real emergency experience, who answer every question.

Lekker interactive, never boring

Engaging, clear and fun, so people stay switched on all day.

Practical, hands-on learning

Gather the information, find what went wrong and write the report.

Incident Investigation Training Services

Giving your team the tools and techniques to investigate workplace incidents, identify root causes, and prevent them from happening again.

Course Information

Course Details

Duration: 1 Day (8 hours).
Venue: We offer onsite training for groups. Online training is also available.
Pricing: R1,150 per person for the online class, or onsite from R805 per person (excl. VAT) for groups of 20 or more (R1,050 for 4 to 9), or the same per-person rate for a private online session for your team, no travel. Contact us for a quote for your group and location.

Why Incident Investigation Training Matters

When something goes wrong onsite, the natural reaction is to fix it and move on. But without a proper investigation, the same incident is likely to happen again.

Incident investigation training gives your team the ability to:

Find the root cause of workplace incidents, not just the obvious trigger
Meet your legal obligations under the OHS Act and Section 24 reporting requirements
Reduce the risk of repeat incidents through proper corrective actions
Meet the duty to investigate under section 24, and show an inspector a proper record
Build a stronger safety culture where incidents are learning opportunities, not just paperwork

The OHS Act requires employers to investigate all Section 24 incidents and any event where medical treatment beyond basic first aid was needed. Getting this wrong leaves the section 24 duty unmet and the same incident likely to happen again.

Who is this course for?

SHE Representatives and Safety Officers responsible for investigating workplace incidents
HR professionals dealing with injury-on-duty cases and COID reporting
Anyone involved in workplace safety who wants to understand the investigation process

Who should attend: section 16(2) appointees and SHE reps, unless your internal incident procedure names others.

No prior investigation experience is needed. We start from the basics and build up to the practical application.

See what a good report looks like in Incident Investigation Report Examples: Learning by Seeing, or read about the incident investigation process.

Got questions about our incident investigation courses?

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4.9★★★★★257+ reviewsRead all reviews

“DDI provided practical and informative training to our OHS representatives and First aiders. The presenters are professional and knowledgeable. The customer relations contact did a great job providing the necessary information, taking care of administration and logistical arrangements. We will most certainly make use of their services again to train our staff in the OHS environment.”
Dion Botha

Very informative and interactive training session Nico is very knowledgeable in his field Thank you for the good organisation - everything ran smoothly

★★★★★Jackie Krüger

Exceptional service from DDi OHS & Skills Development Training Institute. The entire process of organizing and booking was quick, easy, and completely hassle-free. The team is highly efficient and professional. Highly recommend!

★★★★★Savannah Tawengwa

Incident Investigation Training Courses South Africa

Join from anywhere in South Africa