Incident Investigation Training Course
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Incident Investigation Training Services

Testimonial

What Our Clients Say About Us

Nikaelia profile image
5.0
We had a wonderful training experience with DDi. Our instructor, Nico, was fun and engaging and very relatable. He taught the whole team such practical tools for first aid and we thoroughly enjoyed our time with him. The whole process from booking through to completion of the training was seamless and we will definitely use you guys again! Thank you :)
Lerato profile image
5.0
HIGHLY RECOMMENDED!! Had the best experience with the DDI team!! Very helpful, friendly and professional! The facilitator was the best and provided excellent training!!
Chloe profile image
5.0
We keep booking our training through DDi OHS. They are incredibly professional and organised and their facilitators are always a pleasure to host.
Nadienne profile image
5.0
DDI has been our training provider for health and safety short courses for 5+ years. My team of staff and myself have always enjoyed the training. The trainers are informed and educated. Great service from start to end and more :-) I recommend DDI for training needs. Thank you! Very happy returning customer.
Eulali profile image
5.0
DDi is an excellent training facility! Great education regarding First Aid training of all levels. Trainer is extremely knowledgeable and competent in her field. She is highly qualified and very experienced, thus is able to provide real-world tips and teachings to the table. I am very fortunate to have had top-notch training with DDi. Highly recommend!
Jutta profile image
5.0
Great experience and you learn a lot. A full day filled with education and practical experience. Would definitely suggest doing your First Aid here and they also provide other qualifications that you may need.
JP profile image
5.0
Was great being part of a team that were eager to improve in their personal development as well as for their work environment. Great Instructors with years of experience and knowledge. This definitely helps when you want to learn and grow.
Why choose DDi for Health & Safety Training

Benefits of Working With DDi

OHS Act Compliant Training

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Get Your Certificate on the Same Day*

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We Come to You or Train Online

Facilitators with Real-Life Experience

Lekker Interactive Courses

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Practical, Hands-On Learning

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High Quality OHS Compliance Services

DDi strives for the values of quality training & services, excellent customer service and being relevant and relatable.

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Our Accreditations and Affiliations

QCTO Logo - Accredited OSHA training providerUnashamedly ethical training service provider south africa. Registered department of labour training provider in south africaAccredited Ecsi training providerSAIOSH registered training provider

Course Information

First Aid Level 1 Certificate

Course Details

  • Duration: 1 Day (8 hours).
  • Venue:  We offer onsite training for groups. Online training is also available on request.
  • Pricing: Contact us for your custom price based on the number of participants and location.
First Aid Training Course Outline

Course outline

The Requirements for Workplace Safety, Health and Environment Incident Investigation

  • Legal and organisational specific requirements
  • Requirements for investigating workplace incidents
  • Procedures to follow when an incident occurs

Gathering Information for Workplace Safety, Health and Environment Incident Investigations

  • The purpose, type and extent of information required
  • Resources required
  • Gathering information

Conducting Post-Investigation Activities

  • Reports

Why Incident Investigation Training Matters

When something goes wrong on site, the natural reaction is to fix it and move on. But without a proper investigation, the same incident is likely to happen again.
Incident investigation training gives your team the ability to:

 • Find the root cause of workplace incidents, not just the obvious trigger
 • Meet your legal obligations under the OHS Act and Section 24 reporting requirements
 • Reduce the risk of repeat incidents through proper corrective actions
 • Protect your business from costly non-compliance penalties and liability claims
 • Build a stronger safety culture where incidents are learning opportunities, not just paperwork

The OHS Act requires employers to investigate all Section 24 incidents and any event where medical treatment beyond basic first aid was needed. Getting this wrong can lead to fines, legal action and, worst of all, preventable injuries.

What to Expect from Our Incident Investigation Training Courses

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Engaging and Practical Training Courses

Our training programmes are designed to meet the highest standards in the industry. Our practical discussions approach to the theoretical content ensures that you can immediately apply what you’ve learned to your workplace, enhancing both safety and efficiency.

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Positive Learning Environment

Creating a supportive and enjoyable learning atmosphere is one of our top priorities. By creating a great atmosphere and ensuring that our team is friendly and welcoming, we ensure that the course content and training experience is memorable.

Collaborative Health and Safety Learning Experience

We foster an environment where learners can easily integrate and collaborate. This approach not only enhances understanding but also helps build professional networks.

Who is this course for?

SHE Representatives and Safety Officers responsible for investigating workplace incidents
HR professionals dealing with injury-on-duty cases and COID reporting
HR professionals dealing with injury-on-duty cases and COID reporting
Anyone involved in workplace safety who wants to understand the investigation process

No prior investigation experience is needed. We start from the basics and build up to the practical application.

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